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Growing People and Businesses
LEARNING NEEDS ASSESSMENT
Our Innovative Learning Needs Assessment methods are the foundation of our Talent Development services. Organizations can rely on the needs we help identify because of our experience in the use of rigorous research methods and tools.
We also prioritize these learning needs based on those that will drive desired business outcomes.
Some of the methods we employ include;
Stakeholder Experience & Expectation Mapping; Talent Segmentation; Performance Measurement; Critical Incident Reviews; 360 Feedback; Organization Surveys; Observations; Behavioral and Functional Competency Mapping; Psychometrics; Intelligence and Behavioral Profiling; and Simulations.
The needs identified are classified into 5 categories that include Intra-personal, Inter-personal, Customer and Sales, Functional, and Behavioral Development Objectives.
DESIGN
The questions we answer in this phase are:
What should the learner be able to do? And what methods would best achieve this learning outcome?
The design phase includes the tactical plans of how development will take place in the organization. Methods such as Mentoring Programs, eLearning, instructor-led training, and Development Experiences are selected from and integrated amongst each in alignment with the organization's overall development needs and objectives. Our program designs offer unique benefits which include Measured, Periodic, Contextual, and Individualized Development.
DEVELOP
The questions we answer in this phase are:
How specifically will the participant learn to DO something? How will the learner develop a particular skill, gain certain know-how, or create a different habit?
The Development phase is where the concepts come to life. Development Experiences are made delivery-ready with Learning Outcomes as the main focus. Alignment here means that each session contributes to the learning outcomes of each module which in turn contribute to the learning outcome of each program and so on.
DELIVER
Our Consultants advise and coach Line Managers to optimize the informal development experiences such as feedback, coaching, and on-the-job learning.
Our Co-Facilitation teams are experienced in providing support and managing simulations as well as learning experiences.
Our Support teams help manage the online learning; mentoring or protégé programs; and change management campaigns.
For details on our development programs, explore our "Learning" section.
MEASURE & EVALUATE
Our intent when evaluating the Development Experiences is to continuously improve and inform future learning design, development, and delivery. The measurement consists of five levels – Reaction; Learning (change in KSAs); Behavior Change; Business Results; and ROI.